Last Updated: 11/24/2025 US Mobile Calibrations (“USMC,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights regarding your information when you use our website, scheduling systems, mobile services, or interact with us in any way.​1. Information We CollectWe collect information in the following categories:

 

1.1 Personal & Contact Information

Full name

Address or service location

Email address

Phone number (including for SMS notifications)

Vehicle information (VIN, year, make, model)

 

1.2 Service & Appointment Information

Job details

Diagnostic logs or vehicle scan data

Photos or documents you voluntarily provide

Technician notes relevant to job performance and safety

 

1.3 Payment & Billing Information

We use third-party PCI-compliant processors—Square and Stripe—for all payments.

We may collect:

Billing address

Invoice history

Partial card information (last 4 digits only), if provided by processors

We do not store or have access to full credit card numbers or security codes.

 

1.4 Website & Technical Data

IP address

Device information

Browser type

Cookies and usage analytics

Log files for security and fraud detection

 

2. How We Use Your Information

We use collected information for:

 

2.1 Service Delivery

Scheduling and confirming appointments

Performing automotive calibration, diagnostics, and related services

Communicating updates or required follow-up

Generating service reports or invoices

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2.2 Billing & Payment Processing

Charging for completed services

Sending bills, receipts, and payment reminders

Verifying identity to protect against fraud

All payment processing is handled by Square and Stripe, both of which use industry-standard encryption and comply with PCI-DSS.

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2.3 Business Operations

Internal recordkeeping

Resolving disputes or troubleshooting issues

Technician performance and quality control

Legal and regulatory compliance

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2.4 Communication

Customer service

Text message updates about appointments (opt-in only)

Notifications required for safety or warranty purposes

We do not sell or trade your personal information.

 

3. Payment TermsBy scheduling service with US Mobile Calibrations, you agree to the following payment terms:

 

3.1 Payment Requirements

Payment is due upon completion of service unless otherwise stated.

Accepted forms of payment include credit/debit cards, mobile payments, and approved commercial accounts.

All credit/debit transactions are securely processed through Square or Stripe.

 

3.2 Invoices & Collections

Outstanding invoices must be paid within the terms listed on the invoice.

We reserve the right to apply late fees or discontinue services for delinquent accounts.

Unpaid invoices may be sent to collections in accordance with applicable laws.

 

3.3 Refunds

Refunds or billing adjustments are reviewed on a case-by-case basis.

Refunds, when approved, are processed through the same payment method used at the time of service.

 

4. How We Protect Your Information

We implement multiple layers of security:

 

4.1 Payment Security

All transactions use SSL/TLS encryption in transit.

Square and Stripe handle, store, and tokenize payment data.

USMC never stores full credit card numbers or sensitive authentication data.

 

4.2 Data Protection

Access to customer information is restricted to authorized personnel only.

Digital records are protected through secure servers and access control.

We regularly update systems and conduct internal reviews for security.

 

5. Data Sharing & Third Parties

We may share data ONLY when necessary for:

Payment processing (Square, Stripe)

Scheduling platforms used to manage bookings

Insurance partners when required for service payment or claim support

Legal authorities when required by law, warrant, or fraud investigation

We do not sell, rent, or trade your information.

 

6. Cookies & Tracking Technologies

Our website may use cookies for:

User experience improvement

Traffic analytics

Security and fraud prevention

Session management

You may disable cookies in your browser, but certain features may not function properly.

 

7. Text Messaging & Communications Policy

By providing your mobile number, you consent to:

Appointment reminders

Technician arrival notices

Service-related updates

You may opt out of non-essential messages at any time by replying STOP.

 

8. Data Retention

We retain customer records only as long as necessary for:

Service history

Warranty purposes

Legal or regulatory compliance

Accounting, tax records, and dispute resolution

Payment card data is never stored by USMC.

 

9. Your Rights

Depending on your location, you may have the right to:

Request a copy of your data

Update or correct your information

Request deletion of certain non-essential data

Opt out of certain communications

To make a request, email: office@usmobilecalibrations.com

 

10. Children’s Privacy

We do not knowingly collect information from individuals under 18.Services are intended for adults or authorized vehicle owners only.

 

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised “Last Updated” date.

 

12. Contact Information

For questions regarding this Privacy Policy or your information:

US Mobile Calibrations

Email: office@usmobilecalibrations.com

Phone: 855-395-6080

Address: 16931 NE 6 AVE, N. Miami Beach, FL 33162